Ordering

We hope that you find the online shopping experience with us both enjoyable and easy to use. All personal information submitted including credit card number, name, and address, will be encrypted so that it cannot be read as the information travels over the Internet. We respect the privacy of personal information submitted to us and will only use it when it becomes necessary to contact you regarding your order. We realize the rising concern over credit card and mail fraud. Fraudulent orders and credit card fraud will be considered mail fraud, which is deemed a federal crime prosecutable by the United States Postal Service. If you are planning a trip and will be out of town, tell your post office so they can hold your mail until you return.

How to Place an Order Online

To purchase an item online, simply click the "order" button to the right of the item. When you have finished adding all items to your order, click "View Order” (located in the top section of every page of our site). Make any necessary adjustments to your order by the "Update Quantities” button. You can now proceed to our “Check Out” page. To ensure prompt order processing, please fill out ALL required information. To finalize the order, click the “Submit Order” button. An order confirmation will be given to you and we recommend you print this page for your records. Please note that your billing address MUST be exactly the same as the billing address for your credit card. Orders without valid address verification may be delayed for further verification with your credit card bank. We reserve the right to cancel any order that does not meet bank verification standards.

Credit Cards Accepted

We honor the following major credit cards: Visa, MasterCard, American Express.

Sending a Check or Money Order

We accept payment by cashier's check or money order. We suggest you e-mail us prior to sending a payment to ensure the availability of the item you would like to purchase. A representative will contact you with the total amount for your purchase. When your payment is received, Please allow up to 24-48 hours before your order is shipped.
Make Cashier's Check or Money Orders payable to ParfumParfum.com, and mail payment to:

ParfumParfum.com
1003 Route 10 E
Whippany, NJ 07981

Quality   

ParfumParfum.com is committed to 100% Customer Satisfaction. We will never compromise quality to make a sale. Our Guarantee means all items purchased from ParfumParfum.com are 100% authentic and original. We buy products only from direct and authorized distributors.

Pricing    

ParfumParfum.com is able to pass along savings to you because of our tremendous purchasing power. This means our online customers can enjoy savings up to 70% off the product's retail or list prices. Please note that our special offers free shipping over $100 will not apply with price-matched orders.

Tax         

ParfumParfum.com is based in New Jersey. State law requires us to collect sales tax of 6.00% on all orders shipped within New Jersey. All orders outside of New Jersey are exempt from sales tax. If you are ordering outside of New Jersey and sales tax appears on your order, please change the "Shipping" destination on the shopping cart before you submit your order.

Our Policy

If you are not satisfied with any item you receive, you may return the item as long as it is in its original, unopened condition within 14 days of the delivery date for a full refund of the purchase price. There are no exchange or refund on any item that has been used.All returns that are open or don’t have its original packaging are subject to a 20% restocking fee.If your original order is over $100 and you decide to return the merchandise in full or partial, a charge of $5.50 will not be credited as it will have then be deducted as Shipping charges. All returns must include the "gift" received, if any, with the original purchase. Please make your selection for these items carefully. Please note that the shipping and handling charge is nonrefundable unless it is our error in shipping.Any claims for damaged items or discrepancies (for example: missing items in your order) must be submitted to our Customer Service Department within 1-business days after delivery. Please notify Customer Service by either e-mail at: info@ParfumParfum.com or call us at: 1.888.9PARFUM Monday-Friday 9:30 a.m. to 6:00 p.m. (EST). If you are prompted to leave a voice-mail, please proceed with the details of your order and the reason for return. It is also important that you leave a callback number for us to verify the Return Merchandise Authorization. We will not be responsible for, nor issue a refund, if notified after (1) business days.

How to return Items      

Contact our customer service to receive an authorization number for the items you wish to return. Please note that we cannot issue a refund for items returned without an authorization number. If you have any questions about returning merchandise, please e-mail us at: returns@ParfumParfum.com or call us at: 1.888.9PARFUM during Monday-Friday 9:30 a.m. to 6:00 p.m. EST.Include the packing slip and write the authorization number with your return on outside the box, and wrap the package securely. For your protection, we recommend that you use Insured UPS or Insured US Postal when returning goods. Send the package to the following address:

ParfumParfum.com
1003 Route 10 E
Whippany, NJ 07981

We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.

Special Orders, Back Orders & Out of Stock      

We often carry special or limited items that may not be listed on our website. Please let us know if you are looking for a special item and we will arrange to order or search for the item. Just send us an email to service@ParfumParfum.com or call us at 1.888.9PARFUM to request a special order.

Back Orders & Out of Stock